Important Starting from version 22.2, the documentation for BMC Helix Intelligent Integrations and Developer Tools resides in a separate space: BMC Helix Intelligent Integrations.

Integrating by using BMC Helix Intelligent Integrations

An organization with a huge IT infrastructure and global operations might have multiple monitoring tools that are used for monitoring and managing the performance and health of its infrastructure environment. Managing multiple and independent third-party monitoring tools might impact coherent monitoring. 

As a tenant administrator, you can use BMC Helix Intelligent Integrations to integrate with third-party solutions (cloud-based, on-premise, or hybrid) so that you can get alert, event, and topology data from these solutions. You can view this data in BMC Helix Discovery and BMC Helix Operations Management and process it further in BMC Helix AIOps to derive actionable insights.

BMC Helix Intelligent Integrations uses REST APIs and the Webhook mechanism to communicate with a data source. BMC Helix Intelligent Integrations has the following advantages:

  • Enables fast and easy automated integrations
  • Provides continuous data streams from the connected data sources
  • Provides a click and connect capability to configure an integration

DevToolsIntegration.png

As a tenant administrator, use BMC Helix Intelligent Integrations to configure the integrations with third-party solutions as explained in the following table:

Task

Action

Reference

1

Explore the available integrations

  1. Log on to BMC Helix Portal and click Launch on the BMC Helix Intelligent Integrations tile.
  2. Click add_icon.png in the SOURCES list to view the list of available third-party integrations.

2

Configure integrations

Configure one or more of the following integrations and start receiving data. For more information, see:

3

Derive actionable insights

  • View key performance indicators and entities from all the integrated products on the Overview page of BMC Helix AIOps. The consolidated summary on the Overview page helps you to quickly visualize and assess the health of your infrastructure environment. For more information, see Monitoring-key-performance-indicators-and-entities.
  • Monitor services and determine the most likely causes of any issue in an infrastructure environment by correlating millions of monitoring data points and analyzing the relationship between infrastructure nodes and services. For more information, see:

  • Use a centralized event view to monitor and manage events, perform event operations, and filter events. Identify actionable events from a large volume of event data by processing events in various ways. For more information, see Monitoring events and reducing event noise..

 

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