22.2 enhancements and patches
BMC applies upgrades as described in BMC Helix Upgrade policy. BMC applies upgrades and patches during Maintenance windows.
22.2.01
Ability to create TMF621 Trouble Ticket for events
BMC Helix Intelligent Automation enables you to create a TMF621 (Telecommunications Management Forum is a standard in the telecommunications domain) Trouble Ticket for qualifying events in BMC Helix for CSP, which is a service assurance solution provided by BMC for Communication Service Providers (CSP).
If a problem occurs in any of the servers in your environment, an event is generated in BMC Helix Operations Management. An automation policy gets triggered in BMC Helix Intelligent Automation for events based on a predefined event policy, and a trouble ticket gets created in BMC Helix for CSP. After the ticket is created or updated, an information event is sent back to BMC Helix Operations Management via BMC Helix Intelligent Automation.
For more information, see Managing-TMF-compliant-trouble-tickets-in-BMC-Helix-for-CSP.
22.2
Learn about the new features and enhancements in this release in the following video (2:46):
Introducing the Automation Developer role
A new role, Automation Developer is available for BMC Helix Intelligent Automation. As an automation developer, you can perform most of the policy-based operations.
For a complete list of capabilities, see Roles-and-permissions.
Support for pass-through proxy server for configuring on-premises connectors
Use a pass-through proxy server to configure the on-premises connector if a host does not have internet access.
You can use a proxy server to connect with all supported on-premises applications.
The documentation for each on-premises connector contains information about connecting via a proxy server. For an example, see Configuring-the-TrueSight-Orchestration-connector.
Run NSH jobs in TrueSight Server Automation
Add jobs as actions in automation policies by connecting to TrueSight Server Automation. You can run Network shell script (NSH) jobs in TrueSight Server Automation as part of a policy. For more information, see Running-NSH-script-jobs-in-TrueSight-Server-Automation.
Cloud connectors temporarily disabled
BMC Helix Intelligent Automation is temporarily disabling the cloud connectors for the following applications:
- Ansible Tower
- Generic REST API
- Kubernetes
- TrueSight Orchestration
The cloud connectors for Amazon Web Services and BMC Helix Innovation Studio continue to work successfully. For more information about the impact and the recommendations, see Deprecated-and-discontinued-features.