This documentation supports the 22.1 version of BMC Helix Single Sign-On, which is available only to BMC Helix customers (SaaS). 

To view an earlier version, select the version from the Product version menu.

Performing the installation

After you complete the preparing for installation tasks, you can install BMC Helix Single Sign-On. Use one of the available methods to install Remedy SSO:

Best practice

We recommend that you use the installation wizard to install BMC Helix SSO.

Installation methodReference

(Recommended) Use a standard installation wizard available with the installation package. 

Installing BMC Helix SSO by using the installation wizard

Create the options.txt file, and run the installer from the command line. 

Installing BMC Helix SSO silently

Run scripts to install and configure the server and database for BMC Helix SSO.

Manually installing BMC Helix SSO


To perform a fresh installation on a server that already has BMC Helix SSO, you must uninstall the existing instance of BMC Helix SSO.

You can upgrade BMC Helix SSO if a version to be installed is later than the already installed version.

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