Phased rollout


This documentation supports the 21.05 version of BMC Helix ITSM: knowledge Management. To view an earlier version, select the version from the Product version menu.

21.05 enhancements

Review BMC Helix ITSM: Knowledge Management 21.05 enhancements for features that will benefit your organization and to understand changes that might impact your users. 

BMC Helix ITSM: Knowledge Management enhancements

BMC Helix ITSM: Knowledge Management 21.05 is a part of the BMC Helix ITSM 21.05 release. For more information, see  BMC Helix ITSM 21.05 enhancements Open link .

(Version 21.05.02 and later) Container deployment of BMC Helix Innovation Suite

Perform container deployment of BMC Helix Innovation Suite and Service Management applications in your on-premises environment. This method of deployment offers:

  • Simplified on-premises deployment process with reduced effort as compared to the deployment by using installers.
  • Less resource consumption, offering better resource scalability.
  • Ability to consume cloud-based applications such as, BMC Helix Multi-Cloud BrokerBMC Digital Workplace.
  • Improved security that offers ability to isolate applications from the host and other applications.

For more information, see 21.05 Patches Open link in BMC Helix Innovation Suite Deployment documentation.

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