Phased rollout This documentation supports the 21.05 version of BMC Helix ITSM: knowledge Management. To view an earlier version, select the version from the Product version menu.

Release notes and notices

Learn what’s new or changed for BMC Helix ITSM: Knowledge Management version 21.05, including new features, urgent issues, documentation updates, and fixes or patches.

Tip

To stay informed of changes to this space, place a watch on this page.

Related topics

Known-and-corrected-issues

Support-InformationBMC Helix ITSM release notes

Date

Title

Summary

October 28, 2021

This patch release includes defect fixes for Smart IT and BMC Service Request Management.

September 15, 2021

Starting with 21.05.02 patch, perform container deployment of BMC Helix Innovation Suite and service management applications. 

July 28, 2021

This patch release includes updates and defect fixes for BMC Helix Innovation Studio and the service management applications.

June 23, 2021

For the BMC Helix ITSM enhancements, see BMC Helix ITSM enhancements.