21.05 enhancements

CI Search

You could search for CIs by using the following search criteria, which might have resulted in performance issues:

• % (wildcard)
• _ (wildcard)
• Blanks
• Search criteria that has less than 3 letters

Configuration Item (CI)

The options in Primary Capability drop-down menu appears with chunking capability.

Static options are displayed in Primary Capability drop-down menu.

Chat icon for the person profile

When you logged in to the Progressive Web App enabled Smart IT, and clicked on My profile for the logged in user, the Chat icon was displayed.

When you log in to the Progressive Web App enabled Smart IT, and click on My profile for the logged in user, the Chat icon is not displayed.

CCS: X-FRAME-OPTIONS

The default setting for this parameter denies Cross-Frame Scripting (XFS) through an iFrame. 

On the Mid-Tier server in the web.xml file, you can set the value to SAMEORIGIN, which allows only the current site to frame the content. If you set ALLOW-FROM uri, it will allow the specified uri to frame the page. 

In version 21.05, this setting has been deprecated as ALLOW-FROM <uri> is obsolete in modern browsers. 

If the midtier.base.url parameter is set correctly, then by default, Smart IT populates the frame-ancestors directive in the content security policy as self <midtier.base.url>.

<midtier.base.url> = Value in the midtier.base.url parameter

The smartItCsp_frame-ancestors_900 parameter has been introduced to hold a value from X-FRAME-OPTIONS ALLOW-FROM uri during upgrades. By default, this parameter holds no value.

Archiving CI associations to tickets

When you archive any ticket data, the relationship data between CIs and the archived ticket is not archived. For example, if CI Server X relates to Incident A, and you archive Incident A, only Incident A is archived. The relationship data between Incident A and CIs is not archived. If the relationship data increases in volume, it can affect the performance of the application when you access the relationship data.

When you archive any ticket data, both the ticket data and the relationship data of the CIs are archived. For example, if CI Server X relates to Incident A, and you archive Incident A, its relationship data with CI Server X is also archived.

Adding a new 2015 bundled license to an existing 2015 bundled license

When you created a user with a 2015 bundled license by using the CTM:People form and clicked Add Bundle to add the new 2015 bundled license, the following error message was displayed:

To add the new bundled license, when you clicked Remove Bundle to remove the existing bundled license, the following error message was displayed:

You then had to change the License Type to Read or some other license type to add the new bundled license.

Additionally, after you removed the existing bundled license, the application permissions related to that bundle were also removed. So even though the new bundled license was added, the application permissions were removed.

When you create a user with a 2015 bundled license by using the CTM:People form and click Add Bundle to add the new 2015 bundled license, a confirmation message is displayed, the existing bundled license is removed, and a new bundled license is added without any error message.

Additionally, the common permissions related to the old and new bundled licenses and the new bundled license permissions are retained and the permissions of the old bundled license are removed.

Changing the license type from bundled license to fixed or floating license

When you changed the license type from bundled license to fixed or floating license, the following message was displayed:

License Type has been changed. Please Save the Record after deleting all Bundles (ARWARN 10000).

Additionally, the permissions that were a part of the bundled license were also removed.

When you change the license type from bundled license to fixed or floating license, the following message is displayed:

License Type has been changed. Please Save the Record after deleting all Bundles (ARWARN 10000).

Additionally, the permissions that are a part of the bundled license are retained with license type displayed as Fixed or Floating.

Important: If you exceed the maximum number of fixed or floating licenses available for use, the application permissions are removed.

You select a relationship type the first time and continue to relate two CIs without having to select the relationship type.

For more information about adding relationships, see Adding-a-relationship-between-CIs.

CMDB Utilities

Helix Subscribers could not access CMDB Utilities from BMC Electronic Product Distribution (EPD) site.

isVirtual Mapper utility

After upgrading, run the isVirtual Mapper utility to move all the data from the isVirtual_old attribute to the isVirtual attribute.

For more information, see Moving-data-from-isVirtual_old-attribute-to-isVirtual-attribute.

Update API JAR files

The custom applications that use the NE and NOE APIs were compatible with any version of the API JAR files.

Product name change for BMC CMDB

Technology upgrade for generating the cognitive consumption reports

Administrators can view the cognitive service consumption reports.

Administrators cannot view the cognitive service consumption reports temporarily until BMC Helix Virtual Agent version 21.05.01 is released.

Process commands for progressive views

Some process commands were not available for PWA.

The following commands are available for PWA:

• Application-Command ApprovalProvide variable values for the Parameterized Get Next Approver rule.
• PERFORM-ACTION-OPEN-ATTACHMENT
  Provide users with previews of attachments.
• PERFORM-ACTION-TABLE-ROW-SELECTION-MODE Switch table selection modes.
  
• PERFORM-ACTION-FETCH-SURVEY-DATA
  Fetch survey data from survey questionnaires.

To know more, see Process-commands.

Rich text fields and rich text editors in PWAs

You could not create fields with rich text and also fields which had rich text editors in PWAs.

Selection lists in custom PWAs

You could not create selection lists in custom PWAs.

List-based tables that can switch selection modes between check boxes, radio buttons, and view-only in custom PWA

You could not create list-based tables that switched selection modes between check boxes, radio buttons, and view-only.

Customized tooltips in PWA

You could not create customized tooltips in PWA.

Dynamic lists from JSON data

You could not use JSON data to create a dynamic list.

Customization of table column color, column images, hiding of empty columns, and so on, in PWA

These customizations were not available for PWA.

Pause interval in a character field for a workflow

You could not specify a pause interval for a workflow in PWA.

You can specify a pause interval for a workflow in PWA by using the Pause Interval property in Developer Studio. For example, if you configure a pause of n milliseconds, PWA triggers a workflow if there is a pause of more than n milliseconds after a key is pressed.

Learn how to add a pause interval in Adding-a-pause-interval-in-a-character-field-for-a-workflow-in-PWA.

Data from the PWA to create dynamic lists and entry fields

You could not use data from the application to create a dynamic list that varies based on conditions.

Create a drop-down list or an add information to an entry field with information that is dynamically fetched from the application.

For more information about creating dynamic selection list, see Creating-dynamic-selection-lists-for-Progressive-Web-Applications-by-using-JSON-data.

Active link configuration for progressive views

Under Execution Options, you could use the Run in Parallel and Don't wait for completion check boxes to specify multiple active links.

Under Execution Options, you can use a list to select the following options when defining multiple active links:

• Run In Parallel
• Run In Parallel and Don't Wait For Completion
• Bulk With Entry
• Bulk With Group
  

For more information, see Creating-active-links.

Active links for filters

There were no active links for filter changes.

You can specify an action when the table column in a PWA is selected by using the On Table/Column Filter Change active link option.

Vertical and horizontal alignment of a button in a column

You could not specify vertical and horizontal alignment of a button in a column.

You can specify vertical and horizontal alignment of a button in a column.

Learn more about vertical and horizontal alignment in Setting-column-properties.

Select all records in a table

You could not select all records in a table.

Use the check box at the top of a list-view table to select all records in the table. You can specify a label for the check box.

For more information, see Field-Properties.

Add an image to a column in a list-based table

You could not add an image to a column in a list-based table.

You can add an image to a column in a list-based table.

For more information, see Adding-images-to-tables.

Hide the column that contains no data in a table

You could not hide the column in a table that did not contain any data.

You can hide the column in a table that does not contain any data.

For more information, see Setting-column-properties.

Hide the Expand option for the column that contains no data

You could not hide the Expand option for the column that contains no data.

You can hide the Expand option for the column that contains no data.

For more information, see Setting-column-properties.

Set the number of rows of text to be displayed in the character field of a table column

You could not set the number of rows of text to be displayed in the character field of a table column.

You can set the number of rows of text to be displayed in the character field of a table column.

For more information, see Setting-column-properties.

Support for refresh tokens for OpenID Connect clients.

Long-lived sessions for refresh tokens were not supported due to security concerns.

BMC Helix SSO supports long-lived sessions for refresh tokens. This option is available for the Local authentication only. For details, see Configuring-OAuth-2-0.

The Polish language is supported in 

BMC Helix SSO

 for Helix ITSM users. For details, see Supported-languages-and-locales.

Ability to select a client authentication method for the token request.

By default, a client_secret_post method is selected during client registration.

New client authentication methods are available during client registration: client_secret_jwt and client_secret_basic. For details, see Configuring-OpenID-Connect-authentication.