This documentation supports releases of BMC Helix Intelligent Automation up to December 31, 2021. To view the latest version, select version 23.1 from the Product version menu.

Performing triage and remediation in TrueSight Orchestration

BMC Helix Intelligent Automation connects with TrueSight Orchestration to run any workflow available in your TrueSight Orchestration environment. 

You create automation policies to remediate events that appear in event monitoring solutions, BMC Helix AIOps and BMC Helix Operations Management. Operators in BMC Helix AIOps request for automations when any events require triage and remediation actions in TrueSight Orchestration. 

As an automation engineer, you create a policy that includes the action to remediate the event. You can also create a policy based on the event data that gets saved in the BMC Helix Intelligent Automation database. 

Use this section to learn how to configure the connector and to add a supported action to an automation policy with an example:

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