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BMC Virtual Chat 9.1 Upgrading

Configuring after upgrade

After you upgrade BMC Virtual Chat, perform the following configuration tasks:

If you have already installed and configured the BMC IT Service Management integration with BMC Virtual Chat, complete the following procedures:

Note

For BMC Virtual Chat version 9.1.02, updating field IDs for upgrades and importing the workflow is not required. These steps are performed automatically by BMC Virtual Chat installer.

Related topic

Configuring after installation

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Last modified by Aaditi Lakade on Dec 05, 2016
configuration upgrading task overview

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Verifying the upgrade
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