Verifying the upgrade
Verify that the upgrade was successful by performing the following steps:
- Follow the steps in verifying an installation.
- (9.1.01) Verify that backup configurations are disabled be performing the following steps:
- From the Virtual Chat Administration Console, select Self Service Portal > Configuration.
- If you see configurations with a prefix of Backup_, modify them and change the Status to Disabled.
- If you do not see any configurations with a prefix of Backup_, they might already be disabled. To verify that they are disabled, click Show disabled.
Where to go next
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