BMC Helix CMDB 25.2

BMC Helix CMDB 25.2

Store and manage the configuration items (CIs) that represent your IT environment. Use Atrium Integrator to transfer data between an external datastore and CMDB.

Release notes and notices Updated 15 May 2025

Learn what’s new or changed for BMC Helix CMDB 25.1, including new features, urgent issues, documentation updates, and fixes or patches.

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Related topics

BMC Helix Innovation Suite Release notes

BMC Helix ITSM Release notes

Known-and-corrected-issues

Support-information

 

Date

Summary

Reference

April 15, 2025

Issues that were corrected by 25.2 and issues that remain open.

Enhancements available in this release:

  • Improved performance of reconciliation jobs with Merge activity. 
  • Following attributes added to the common data model in the BMC_BaseElement class:
    • Start Availability
    • End Availability
  • Ability to update the existing Product Catalog entries for end-of-life attributes in a normalization job.
  • Following locales supported in CMDB Portal: 
    • fr-CA
    • en-CA
  • Ability for reconciliation jobs to ignore CIs that failed the previous run of the reconciliation job.

 

Using

As an end user, access and navigate the CMDB user interface, and Atrium Integrator.

Developing

As a developer or application programmer, develop interfaces and toolkits and customize BMC Helix CMDB.

Planning

As an administrator, load data into CMDB, and plan the roles and permissions for your company.

Managing the Common Data Model

Information and best practices for managing the Common Data Model.

Administering

As an administrator, configure the core CMDB components and archive the CMDB data, configure BMC Atrium Core Web Services, and manage the Product Catalog.

Integrating

As an administrator, set up integrations with other BMC products or third-party software.

Setting up and going live

As an administrator, set up CMDB for your company.

Troubleshooting

Resolve common issues or errors, review logs, or contact Support.
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PDFs and videos

Get a list of all the videos, Common Data Model,  and a PDF version of the BMC Helix CMDB documentation.

FAQ

Find answers to the most frequently asked questions about BMC Helix CMDB.

Related documentation

See the documentation of products related to BMC Helix CMDB.

 

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