25.2 enhancements and patches
BMC applies upgrades as described in the BMC Helix Upgrade policy. BMC applies upgrades and patches during Maintenance windows .
BMC Helix ITSM: Change Management enhancements
25.2.00
Restrict change schedules by creating change freeze windows
Use the BMC Helix ITSM Calendar based on BMC Helix Innovation Studio to create, edit, and view the change freeze schedules.
During these designated change freeze windows, no change requests can be scheduled. This feature helps maintain stability during critical periods, such as significant product launches, year-end financial closures, or other important events.
The change freeze schedule feature is available only on the Progressive Web App (PWA) screens in BMC Helix ITSM.
The change freeze schedules can be defined for change requests in specific locations, related to specific operational or product categories, and associated with a specific CI. Set the change freeze schedules as one-time or recurring, and either strictly prohibit changes or require additional approvals to implement changes.
For more information, see Creating and managing change freeze schedules.
BMC Helix ITSM: Change Management is a part of the BMC Helix ITSM. For more information, see BMC Helix ITSM enhancements.