Monitoring the release request progress and efforts

You can follow the progress of a release request by clicking View from the Work Detail tab on the Work Info form. For example, during its Deployment milestone, you can follow the progress of the tasks as they are being completed.

To view the progress of a release request

1. Open the release request.
   The Release Request form displays the details about the release assignments, target date, status, next approval phase, potential risks, and whether the release request has been escalated.

2. View the progress of the release request by clicking the appropriate tab.

   Tab	Description
   Work Detail	The Work Detail tab is displayed when you open the Release form. View information about each step in the process under Work Information History. Review the current stage in the approval process for the release request, including the next approval phase.
   Manifest	View and create associations to activities and change requests.
   Relationships	View and create associations between releases and other application objects (for example, incidents, known errors, changes, problem investigations, software library items, LDAP objects, CI unavailability and configuration items, and other releases).
   Date/System	View the planned dates, information related to when the release request was submitted and by who, and when the release request was last modified. On the Date/System tab, the read-only Cumulative Efforts field under Time Information displays the time and effort spent on the release. This is based on the total time and effort that you have spent on the activity or change requests, which are a part of the release manifest.
   SLM	Review the agreed-upon service targets for the request. This tab is visible only if the Service Level Management application is installed.

3. View additional details by clicking the appropriate links.

   Link	Description
   Categorization	View the timing of the release request and its categorizations.
   Financials	View the information relating to cost types, total costs, and the total costs in a specific currency.

4. Close the Release form.