This documentation supports the 22.1 version of BMC Helix ITSM: Change Management.To view an earlier version, select the version from the Product version menu.

Exporting Calendar events to an ICS file

The Calendar provides the option to export one or all events that you see on the Calendar in the selected time span. The data is exported to an iCalendar (ICS) file that is downloaded to your computer, which you can manually import to your personal calendar like Microsoft Outlook, Google Calendar, or an Apple Calendar. 

  • You can export the events that are displayed only in the Calendar view. This functionality is not available in the Eventlist view or Timeline view.
  • You cannot import the ICS file to the Calendar in BMC Helix ITSM.
  • If incorrect time zones are displayed for your events after importing the ICS file to your personal calendar, ensure that your time zone is present on the NGC:TimeZoneMapping form. For more information about adding your time zone to this form, see Adding your time zone.

To export a selected calendar event

  1. Open the calendar.
  2. In the Calendar view, right-click the event, and then click Export to ICS file.
    image2022-6-3_16-35-34.png

To export all the calendar events

  1. Open the calendar.
  2. in the Calendar view, click the Export all Events to ICS file icon.
    image2022-6-3_16-38-1.png



 

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