26.2 enhancements and patches
BMC Helix applies upgrades as described in theBMC Helix Upgrade policy. BMC Helix applies upgrades and patches during Maintenance windows.
26.2.00
BMC Helix ITSM: Asset Management enhancements
Maintain CMDB data accuracy with Data Monitor rules
As an Asset Automation Admin, use Data Monitor rules in the Asset Automation console to maintain accurate CMDB data and reduce manual effort when resolving data issues. You can also prevent duplicate configuration items (CIs) and ensure correct relationships between CIs, even in large environments. Create Data Monitor rules by using CMDB attributes or asset attributes, and define relationship‑type rules to detect inconsistent CI data. Run the rules on demand or on a schedule to identify data issues early and maintain reliable CMDB data without manually reviewing large CI datasets. For more information, see Configuring Data monitoring rules by using CMDB Governor to detect quality issues.
Analyze and resolve CMDB data issues with HelixGPT-powered insights
As an Asset Automation Admin, you can reduce manual effort and errors by using AI‑driven Insights in the Asset Automation console. Use these Insights to analyze affected configuration items (CIs), identify root causes, and take corrective actions. The CMDB Data Quality Agent generates these Insights after Data Monitor rule execution, helping you understand data issues and decide the next steps. Use the conversational interface to explore issues in detail and update CIs. Apply updates manually or enable automatic fixes to maintain accurate and consistent CMDB data at scale. For more information, see Configuring Data monitoring rules by using CMDB Governor to detect quality issues.
