BMC Helix ITSM: Asset Management 25.2

BMC Helix ITSM: Asset Management enables asset managers to track and manage the entire lifecycle of assets. It includes procurement, enterprise configuration items (CIs), contracts, financial costs, and software licenses. BMC Helix ITSM: Asset Management integrates with other BMC Helix applications and offers flexibility to support customized business processes.

Release notes and notices Updated 04 Jun 2025

Learn what’s new or changed for BMC Helix ITSM: Asset Management version 25.2, including new features, urgent issues, documentation updates, and fixes or patches.

Tip

To stay informed of changes to this space, place a watch on this page.

Related topics

Known-and-corrected-issues

Support-informationBMC Helix ITSM release notes

Date	Summary	Reference
June 3, 2025	Issues that were corrected by 25.2.01 and issues that remain open Patch 1 is available for on-premises customers.	25.2 enhancement and patches
May 27, 2025	Issues that were corrected by 25.2.01 and issues that remain open	25.2 enhancement and patches
April 15, 2025	Issues that were corrected by 25.2.00 and issues that remain open Update available in 25.2: Filter configuration items in Asset Console quickly based on keywords Automatically assign attribute values to assets to reduce manual efforts Manage contracts from a single, intuitive Contract console	25.2 enhancement and patches

Getting started

Managing assets and CIs

As an end user, access and navigate the interface, and work with CIs.

Managing contracts

As an end user, access and navigate the interface, and work with contracts.

Managing software licenses

As an end user, access and navigate the interface, and work with software licenses.

Managing purchase requisitions As an end user, access and navigate the interface, and work with purchase requisitions. See more	Tracking costs and charge-backs As an end user, access and navigate the interface, and work with costs and charge-backs. See more	Using reports and flashboards As an end user, access and navigate the interface, and work with reports and flashboards. See more
Planning As an administrator, plan the roles and permission groups for your company. See more	Setting up and going live As an administrator, set up BMC Helix ITSM: Asset Management for your company. See more	Administering As an administrator, configure application preferences for BMC Helix ITSM: Asset Management. See more
Integrating As an administrator, set up integrations with other BMC products or third-party software. See more	Developing As a developer, configure Web Services and develop integrations. See more	Troubleshooting Resolve common issues or errors, review logs, or contact Support. See more

Communitieshttps://communities.bmc.com/community/bmcdn/bmc_it_service_support

Knowledge Basehttps://www.bmc.com/support/support-central.html

Videos

Educationhttps://www.bmc.com/education/training-and-certification.html

PDFs and videos

Get a list of all the videos and a PDF version of the BMC Helix ITSM: Asset Management documentation.

FAQ

Find answers to the most frequently asked questions about BMC Helix ITSM: Asset Management.

BMC Helix ITSM: Asset Management 25.2

On this page