This documentation supports the 20.02 version of BMC CMDB.To view an earlier version, select the version from the Product version menu.

BMC CMDB 20.02

BMC CMDB 20.02

BMC Atrium Core includes the BMC Configuration Management Database (BMC CMDB) and BMC Atrium Integrator. Use BMC CMDB to store and manage the configuration items (CIs) that represent your IT environment. Use BMC Atrium Integrator to transfer data between an external datastore and BMC CMDB.

Release notes and notices Updated 17 Apr 2025

Learn what’s new or changed for BMC CMDB 20.02, including new features, urgent issues, documentation updates, and fixes or patches.

The feature enhancements delivered in 19.11 BMC Helix ITSM (SaaS-only) release are also available in the BMC CMDB 20.02 release.

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Related topics

Remedy AR System Release notes and notices Remedy Deployment Release notes and notices Remedy IT Service Management Suite Release notes and noticesRemedy Smart Reporting Release notes and notices

Remedy with Smart IT Release notes and notices

Known-and-corrected-issues

Support-information

 

Date

Title

Summary

April 15, 2025Patch 8 for version 20.02

This patch consolidates all the hotfixes delivered for BMC CMDB version 20.02 and later into a single patch release.

There were no issues reported for 20.02 patch 8.

September 4, 2024

This patch consolidates all the hotfixes delivered for BMC CMDB version 20.02 and later into a single patch release.

Issues that were corrected by 20.02 patch 7 and issues that remain open.

April 10, 2024

This patch consolidates all the hotfixes delivered for BMC CMDB version 20.02 and later into a single patch release.

Issues that were corrected by 20.02 patch 6 and issues that remain open.

October 10, 2023

This patch consolidates all the hotfixes delivered for BMC CMDB version 20.02 and later into a single patch release.

Issues that were corrected by 20.02 patch 5 and issues that remain open.

January 13, 2023

This patch consolidates all the hotfixes delivered for BMC CMDB version 20.02 and later into a single patch release.

Issues that were corrected by 20.02 patch 4 and issues that remain open.

October 23, 2022

This patch consolidates all the hotfixes delivered for BMC CMDB version 20.02 and later into a single patch release:

Enhancements available in this patch: Ability to filter the CMDB Explorer view and see only those relationships that have impact. 

October 6, 2020

This patch consolidates all the hotfixes delivered for BMC CMDB version 20.02 and later into a single patch release. Patch 02 contains the updates delivered in Patch 01 for version 20.02, including Adobe Flash replacement capabilities.

August 28, 2020

 

Important

Patch 2 for version 20.02is available. You must directly upgrade from version 20.02 to Patch 2 (20.02.02) of Remedy IT Service Management Suite.

This patch consolidates all the hotfixes delivered for BMC CMDB version 20.02 and later into a single patch release.

Enhancements in this patch include viable alternatives to use BMC CMDB without Adobe Flash Player with the following capabilities:

  • CMDB Audit – Updated approach to viewing audit information of a CI.
  • Class Manager – Updated and streamlined Class Manager UI, including Federated Class capabilities.
  • Reconciliation Engine – Compare, Copy, Execute, and Delete activities are now available in Reconciliation Engine.
  • Atrium Integrator – Select Carte server from the list of available servers while creating an Atrium Integrator job and filter jobs by directory.

February 21, 2020

Enhancements available in this release:

  • Ability to create a search query to search for CIs by using the graphical query builder
  • Updates to the Common Data Model
  • (Version 19.11 and later) Ability to map a predefined complex query to a class

February 21, 2020

Discontinued support for Drift Management from BMC CMDB.

Drift Management has been deprecated from BMC CMDB. The documentation provided for Drift Management is also deprecated and provided for information only.

See Deprecated-features.

October 09, 2019

Documentation update

Updated Creating-or-modifying-classes-by-using-Class-Manager with a workaround to display BMC_ApplicationSystemServices as a weak relationship.

 

Using

As an end user, access and navigate the CMDB user interface and Atrium Integrator.

Developing

As a developer or application programmer, develop interfaces and toolkits and customize BMC CMDB.

Managing the common data model

Information and best practices for managing the Common Data Model.

Administering

As an administrator, configure the core CMDB components and archive the CMDB data, configure BMC Atrium Core Web Services, and manage the Product Catalog.

Integrating

As an administrator, set up integrations with other BMC products or third-party software.

Troubleshooting

Resolve common issues or errors, review logs, or contact Support.

Planning

(On-premises only) Plan an installation or upgrade based on recommended deployment architecture, best practices, sizing, and system requirements.

Installing

(On-premises only) Install and perform initial system configuration.

Upgrading

(On-premises only) Upgrade based on the latest system requirements and software.