Important Starting from version 22.2, the documentation for BMC Helix Intelligent Integrations and Developer Tools resides in a separate space: BMC Helix Intelligent Integrations.

Integrating by using BMC Helix Developer Tools

As a tenant administrator, you can use BMC Helix Developer Tools to integrate with multiple solutions so that you can get event and topology data from these solutions. You can view this data in BMC Helix AIOps, BMC Helix Dashboards, and BMC Helix Operations Management. 

BMC Helix Developer Tools enables you to:

  • Integrate with TrueSight Operations Management to monitor events and services.
  • Build custom integrations for the third-party solutions for which out-of-the-box integrations are not available.
  • Collect logs from files.

You integrate with a solution by using a connector, which is a container based on Fluentd that can host multiple integrations. It facilitates data collection and consumption from the integrated solutions.

For example, if you want to get TrueSight Operations Management events into BMC Helix Platform so that you can monitor these events in BMC Helix Operations Management, you can configure the TrueSight Operations Management integration easily by using a BMC Helix Developer Tools connector.


As a tenant administrator, use BMC Helix Developer Tools to connect to various BMC and third-party products to get events and topology data, as explained in the following table:

Task

Action

Reference

1

Download and install connectors

2

Explore the available integrations

  1. Log on to BMC Helix Portal and click Launch on the BMC Helix Developer Tools tile.
  2. Click Available Integrations.

3

Configure integrations

Configure one or more of the following integrations and start receiving data. For more information, see:

4

Identify deprecated integrations, and configure these integrations by using BMC Helix Intelligent Integrations

The Dynatrace and SolarWinds integrations that were configured before the 22.1 release are now deprecated. 

You can edit a deprecated integration instance. However, you cannot configure a new instance of the deprecated integration. BMC recommends that you use BMC Helix Intelligent Integrations and configure these integrations afresh.

For more information, see Managing-deprecated-integrations.

5

Derive actionable insights

  • View key performance indicators and entities from all the integrated products on the Overview page of BMC Helix AIOps. The consolidated summary on the Overview page helps you to quickly visualize and assess the health of your infrastructure environment. For more information, see Monitoring-key-performance-indicators-and-entities.
  • Monitor services and determine the most likely causes of any issue in an infrastructure environment by correlating millions of monitoring data points and analyzing the relationship between infrastructure nodes and services. For more information, see:

  • Use a centralized event view to monitor and manage events, perform event operations, and filter events. Identify actionable events from a large volume of event data by processing events in various ways. For more information, see Monitoring events and reducing event noise.

 

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