Starting or stopping container services
As a tenant administrator or II Admin user, you might need to start, stop, or restart the BMC Helix Intelligent Integrations on‑premises gateway core services or its monitoring services during various activities, such as maintenance, upgrades, or troubleshooting.
When you stop the core services, you can no longer access the BMC Helix Intelligent Integrations UI and perform any connector-related tasks. Stopping the monitoring services prevents you from using the Node and Docker Container dashboards to view the health of the on‑premises gateway host and containers or to troubleshoot streaming issues.
The Docker and Podman commands for the core and monitoring services help you control the on-premises gateway operations as needed.
To start and stop the core container services for the on-premises gateway
- To start the container services for the on-premises gateway that is deployed on Docker containers, run the following command:
docker compose up -d - To stop the container services for the on-premises gateway that is deployed on Docker containers, run the following command:
docker compose down - To start the container services for the on-premises gateway that is deployed on Podman containers, run the following command:
podman compose -f podman-compose.yaml up -d - To stop the container services for the on-premises gateway that is deployed on Podman containers, run the following command:
podman compose -f podman-compose.yaml down
To start and stop container services for monitoring the on-premises gateway node and container health
- To start the container services for monitoring the on-premises gateway node and Docker container health by using dashboards, run the following command:
docker compose -f docker-compose-monitoring-services.yaml up -d - To stop the container services for monitoring the on-premises gateway node and Docker container health by using dashboards, run the following command:
docker compose -f docker-compose-monitoring-services.yaml down - To start the container services for monitoring the on-premises gateway node and Podman container health by using dashboards, run the following command:
podman compose -f podman-compose-monitoring-services.yaml up -d - To stop the container services for monitoring the on-premises gateway node and Podman container health by using dashboards, run the following command:
podman compose -f podman-compose-monitoring-services.yaml down
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