BMC Helix Intelligent Integrations 24.2


BMC Helix Intelligent Integrations 24.2

BMC Helix Intelligent Integrations and BMC Helix Developer Tools enable you to configure integrations with BMC and third-party products to get event, metric, and topology data from these products. You can view and derive actionable insights from this data in BMC Helix AIOps, BMC Helix Discovery, and BMC Helix Operations Management.

Release notes and notices Updated 03 Feb 2025

Learn what’s new or changed for BMC Helix Intelligent Integrations 24.4 and BMC Helix Developer Tools 24.4 including new features, urgent issues, and documentation updates.

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For updates and enhancements in the previous release and its patches, see 24-3-enhancements-and-patches.

Date

Summary

Reference

December 19, 2024

Enhancement included in this release:

Collect data from Microsoft SCOM for directly connected group members only

November 18, 2024

Enhancements included in this release:

  • Filter events and metrics data from Icinga by using a query
  • Collect alarms and metrics data for a new namespace from AWS CloudWatch

October 16, 2024

Enhancement included in this release:

  • Collect metrics data from BMC Stackify
  • Collect alarms from AWS CloudWatch by using additional filters
  • Deploy and upgrade the on-premises gateway by using a script
  • Update in the policy name to collect data from BMC Netreo

August 16, 2024

Enhancement included in this release:

  • Collect events from BMC Netreo
  • Collect metrics from Naemon
  • Collect events from Splunk Enterprise via webhook
  • Authentication support for the on-premises gateway
  • Support for the II Admin role

July 10,  2024

Enhancement included in this release:

  • Mark devices for deletion in BMC Helix Operations Management
  • Identify the CA APM and VMware vROps KPI metrics in BMC Helix Operations Management
  • View CA APM metrics data in a hierarchical manner
  • Ability to retain the status of events in BMC Helix Operations Management

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Related release notes

The following links provide updates about the related products:

Setting up and going live

Set up users and assign permissions and configure integrations with multiple third-party and BMC products.

Deploying the BMC Helix Intelligent Integrations on-premises gateway

Deploy BMC Helix Intelligent Integrations in your on-premises environment by using the on-premises gateway.

Upgrading the BMC Helix Intelligent Integrations on-premises gateway

Upgrade the BMC Helix Intelligent Integrations on-premises gateway.

Monitoring the BMC Helix Intelligent Integrations on-premises gateway

Use dashboards to monitor the health of BMC Helix Intelligent Integrations on-premises gateway and Docker containers.

Integrating by using BMC Helix Intelligent Integrations

Ingest event, metric, and topology data from third-party solutions by using BMC Helix Intelligent Integrations.

Integrating by using BMC Helix Developer Tools

Build custom integrations, and ingest events, logs, and services data from BMC and third-party solutions.

Troubleshooting

Resolve common issues or errors or contact Support.
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Knowledge BaseKnowledge Base
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EducationBMC Training and Certification

PDFs and videos

Get a list of all the videos and a PDF version of the BMC Helix Intelligent Integrations and BMC Helix Developers Tools documentation.

FAQ

Find answers to the most frequently asked questions about BMC Helix Intelligent Integrations and BMC Helix Developers Tools.

Related documentation

See the documentation of products related to BMC Helix Intelligent Integrations and BMC Helix Developers Tools.

 

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