26.2 enhancements and patches
Related topics
Review the BMC Helix Intelligent Automation 26.2 enhancements and patches for features that will benefit your organization and to understand the changes that might impact your users.
| Version | Saas | On-premises | Fixed issues | Updates and enhancements |
|---|---|---|---|---|
| 26.2.00 | ✅ | - | Known-and-corrected-issues | 26.2 enhancements |
For a list of recent updates and enhancements across multiple versions, see Release-notes-and-notices.
BMC Helix applies upgrades as described in the BMC Helix Upgrade policy. BMC Helix applies upgrades and patches during Maintenance windows .
26.2.00
Standardize event data by using source-to-target value mapping
Use the Source value to target value option to map event fields to incident fields when you configure Proactive Service Resolution or create an automation policy. This capability normalizes inconsistent event data from multiple sources, reduces automation failures caused by mismatched values, and reuses automation policies and Proactive Service Resolution configurations across different environments and integrations.
For more information, see:
- Configuring Proactive Service Resolution for incidents in BMC Helix ITSM
- Viewing automation policy runs history
- Creating automation policies
Forward events from one BMC Helix Operations Management instance to another
Use the config.wrapEventsInPayload = false property to forward events from one BMC Helix Operations Management instance to another. By default, this field is set to true, which wraps an array of events in an event object. If you set it to false, events are forwarded in an unwrapped array of events, ensuring compatibility with the target BMC Helix Operations Management application. This capability simplifies multiple BMC Helix Operations Management deployments and eliminates the need for custom payload transformations.
For more information, see:
- Forwarding events from BMC Helix Operations Management to third-party applications
- Configuring the BMC Helix Operations Management on-premises connector
