Upgrading the products
The BMC Cloud Lifecycle Management installer enables you to upgrade BMC products in your cloud environment. This topic explains how to upgrade BMC Cloud Lifecycle Management from 2.1.x to 3.0.
The installer guides you step-by-step through the upgrade process, including the configuration of dependent products. You can upgrade only one product at a time, based on the recommended upgrade sequence. Because certain products are dependent on other products, you cannot upgrade all products at the same time.
The following topics are covered in this section:
To upgrade BMC Cloud Lifecycle Management
- Download the BMC Cloud Lifecycle Management 3.0 solution from the EPD site.
- Open the Planner folder.
- Open the Windows or Linux folder, as appropriate for your environment.
- Open the Disk 1 folder.
- Launch the BMC Cloud Lifecycle Management 3.0 installer:
- For Windows, double-click setup.cmd
- For Linux, open a console window and execute the setup.sh script
- In the lower right corner of the Welcome page, click Next.
- Review the license agreement, click I agree to the terms of the license agreement, and then click Next.
On the Installation Prerequisites panel, review all the prerequisites that you must complete before you start the installation, and then click I have read the prerequisites. If you do not want to view the installation prerequisites again during other installations within the same installation session, click Do not display this panel for subsequent installations.
- On the Installation Preview page, review the details and then click Install.
The installer verifies that the BMC Network Shell (NSH) is installed and that you have sufficient space on your current disk to run the installation. - The installer prompts you to install NSH if it does not exist. Click Next.
The Select Deployment Type panel is displayed, as shown in the following screenshot.

- Choose Upgrade to Cloud Lifecycle Management 3.0.00 and click Next.
All product hosts that you added to your BMC Cloud Lifecycle Management solution by running the 3.0 installer will now be visible. Products that you need to upgrade are displayed with a blue arrow next to the host name.
- Click Next.
The installer prompts you to provide the OS credentials to install the BMC BladeLogic Remote System Call Daemon (RSCD) Agent. - Click Next.
The Host information panel is displayed for confirmation. If the host name or the product that you chose for upgrade is incorrect, click Prev to correct the information. Click Next.
The Upgrade Progress panel shows you the overall status of the upgrade progress.- Take a VM snapshot or a physical host backup, and a database backup as prompted in the installer.
- At the prompts, enter the installation inputs for each product from your planning spreadsheet.
- If you have additional products to upgrade, go back to step 12 in this procedure. Otherwise, complete the upgrade and click Exit in the installer.
Where to go from here
- Verify that the upgrade was successful by using the procedures explained in the [Verifying the installation] section.
- If you created custom data on top of your 2.1.x installation, migrate the custom data by using the procedure explained in the [Migrate custom data] section.
- Perform the post-upgrade configuration tasks.