BMC Cloud Lifecycle Management 4.6

BMC Cloud Lifecycle Management is a BMC solution that defines and manages the complete lifecycle of resources used by and provisioned into a cloud. It includes customer-facing service requests and a portal for your customers to virtually manage their cloud resources. This space contains documentation for the BMC Cloud Lifecycle Management product. For a list of the latest updates, see the Release notes and notices section below.

Release notes and notices Updated 12 Nov 2020

Notice

Support for integrating BMC Cloud Lifecycle Management with BMC Remedy OnDemand has been discontinued and will be removed fully in the next service pack release planned in 2018. BMC is no longer providing support for this integration.

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, maintenance releases, service packs, and patches. It also provides license entitlement information for the release.

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Placing a watch on this page is a great way to stay informed of changes to this space.

The following updates have been added since the release of the space:

Date	Title	Summary
12 November, 2020	Technical-bulletin-Impact-of-Adobe-Flash-end-of-life-on-BMC-Cloud-Lifecycle-Management	Describes the impact of Adobe Flash end of life on BMC Cloud Lifecycle Management.
October 29, 2019	4-6-07-003-Patch-3-for-Service-Pack-7	Describes the updates available with BMC Cloud Lifecycle Management 4.6.07 Patch 3 (4.6.07.003).
July 16, 2019	Patches	Describes the updates available with BMC Cloud Lifecycle Management 4.6.07 Patch 2 (4.6.07.002).
March 15, 2019	Patches	Describes the updates available with BMC Cloud Lifecycle Management 4.6.07 Patch 1 (4.6.07.001).
October 24, 2018	4-6-07-enhancements	Contains enhancements for OpenStack upgrade, Custom Operator Action, Azure SDK upgrade, Add Label to Disk feature, and more.
April 11, 2018	Patches	Describes the updates available with BMC Cloud Lifecycle Management 4.6.06 Patch 1 (4.6.06.001).
January 12, 2018	4-6-06-enhancements	Contains enhancements for customization toolkit, day 2 customization, the Azure provider, and more.
March 17, 2017	4-6-05-enhancements	Contains enhancements for installation (a new PreAnalyzer utility), the Azure provider, synchronizing migrated server infrastructure,and more.
March 9, 2017	Patches	Describes the updates available with BMC Cloud Lifecycle Management 4.6 SP4 Patch 1 (4.6.04.001).
March 6, 2017	Enabling-SSL-HTTPS	Previous versions of the topics for Linux and Windows SSL were difficult to navigate and potentially confusing. The topics have been reorganized into more logical groupings of steps. Particular procedures are now much easier to locate and to read. See the new reorganized topics: Enabling SSL HTTPS on core Windows CLM applications that currently use HTTP Enabling SSL HTTPS on core Linux CLM applications that currently use HTTP Enabling SSL HTTPS on Windows non-CLM applications Enabling SSL HTTPS on Linux non-CLM applications Reconfiguring Windows CLM applications to use SSL HTTPS Reconfiguring Linux CLM applications to use SSL HTTPS Reconfiguring Windows Platform Manager, Windows Cloud Portal, and Self-Checker to use HTTP instead of HTTPS Reconfiguring Linux Platform Manager, Windows Cloud Portal, and Self-Checker to use HTTP instead of HTTPS
January 24, 2017	Task-class	Deleted the "Task search request" topic and references to csm/task/search in this documentation because the search API is not supported. The recommended API is Activity-search-request.
September 20, 2016	4-6-04-enhancements	Contains enhancements for compliance job execution; AWS, Azure, and vCloud providers; BMC Remedy ITSM Foundation Integration; and API and SDK.
May 31, 2016	4.6.03 enhancements	Contains enhancements for third-party provider integration, tenant management, troubleshooting, networking, APIs, and SDK commands.
April 7, 2016	Using-the-BMC-CLM-ITSM-Brownfield-utility	Describes the BMC CLM ITSM Brownfield utility that you can use to synchronize ITSM Foundation data. The BMC CLM ITSM Brownfield utility is available at https://communities.bmc.com/docs/DOC-41578. (4.6.02: Content pack enhancement).
February 22, 2016	Provisioning-for-AWS-CloudFormation	Contains the process to set up and provision an AWS CloudFormation resource (4.6.01: Content pack enhancement).
February 12, 2016	Configuring-the-My-Cloud-Services-Console	Describes how to configure the My Cloud Services console. Includes step-by-step video.
January 25, 2016	4-6-00-enhancements	Initial release of BMC Cloud Lifecycle Management 4.6. Includes What's New in 4.6 video.

For a more detailed look at the topics that have been updated recently, see Recently-updated-topics.

Getting started Video > See more		Planning Concepts, architecture, deployment, planning, and system requirements. See more Installing Information about installing the product and migrating product data. See more Upgrading Upgrade process, migration, and configuration. See more
		Troubleshooting Issues resolution, error messages, logs, and contacting Support. See more
Using Interface descriptions, using the product. See more	Administering the product Security, system administration, maintenance, and network administration. See more	Developing Development interfaces and toolkits. See more	Integrating Integrations with other products. See more

Frequently asked questions

This topic provides information that supplements the BMC Cloud Lifecycle Management documentation. It contains the following sections:

Frequently asked questions

This section provides answers to frequently asked questions (FAQs) about BMC Cloud Lifecycle Management documentation.

Where do I find release note information?

The following table describes where you can find information previously provided in release notes.

Type of information	Found here in
New features (enhancements) and other information	4-6-00-enhancements
Issues corrected by the base release and its service packs and patches Issues that are currently open	Known-and-corrected-issues

Where can I find technical bulletins?

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Type of technical bulletin	Found here in
Contents of a service pack or patch and instructions particular to it	The child topic for that service pack or patch under What's new For issues corrected in the service pack or patch, sort the table in Known-and-corrected-issues by the "Corrected in" column
Other information	Placed in context throughout this space, but listed and linked to in Release-notes-and-notices

Where do I find information that was previously published as a flash bulletin?

Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com this information is delivered in an "Urgent issues" topic, under What's new. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

Where do I find videos about BMC Cloud Lifecycle Management?

You can find a list of topics with videos at PDFs-and-videos.

I’d like a PDF of just selected information. How can I do that?

The BMC Documentation portal gives you the ability to generate PDF exports of multiple pages in a space.

Creating PDF exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF

Click the Export icon in the upper-right.
From the Export menu, select PDF.
Follow the prompts for page selection and other options.
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Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

Additional BMC Cloud Lifecycle Management information

Click the links in the following list to view product-specific documentation on the BMC Customer Support website:

Additional information for supporting products

You can also refer to the following online technical documentation links for the products that support BMC Cloud Lifecycle Management:

Ready-made PDFs of this space

The following table provides ready-made PDFs that contain snapshots of the content in this space. Ready-made PDFs are created for new releases and service packs at the time of their release. Although these PDFs contain all topics, the content of some topics is better suited for online viewing.

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Videos

The following lists link to topics that contain videos that supplement or replace the text-based documentation. (To see additional videos, go to BMCtv and BMC CLM How-to Videos Catalog on BMC Communities.)

Category	Topic
Home	BMC Cloud Lifecycle Management 4.6
Getting started	Policy management overview Product overview
Planning	Supported target platforms for provisioning System requirements for Linux
Installing	Installing Small Deployment Windows for version 4.7 Installing standalone Cloud Portal Web Application Using BMC application log on accounts to verify the installation
Configuring after installation	Access attributes for service providers and cloud services Configuring the My Cloud Services Console Using CLM applications with third-party Certification Authority certificates
Integrating	Assigning a change policy to a service offering Integrating with BMC Change Management Integrating with BMC Remedy ITSM Integrating with BMC Remedy OnDemand Integrating with BMC Remedyforce Integrating with TrueSight Capacity Optimization Overview of the BMC Change Management integration
Using	Managing the team for a service Modifying the description of service offering instances in the legacy console Monitoring service performance Requesting cloud services Using labels to categorize your resources Using the Activity Log Using the My Cloud Services console Using the Tenant Administration Console
Administering	Workspaces Configuration workspace overview Configuring and viewing email notifications Dashboards workspace overview Network Designer workspace overview Pending Activities workarea overview Service Catalog workspace overview Resources Creating compute resource pools Onboarding and offboarding compute resources Onboarding existing VMs Resources Requestable services (getting started) Building service blueprints Configuring end-user Option Choices in service blueprints Creating a requestable offering Creating a requestable offering definition Exporting or importing a blueprint Services Requestable services (administration) Changing passwords in CLM product applications Creating entitlement packages Disabling validation of the Username and Password fields Managing pending activity records Offboarding an SOI but retaining the VM Refreshing IP addresses when you refresh a server Refreshing service instances Requesting cloud services on behalf of another user Retiring, reinstating, or deleting a blueprint Transferring ownership of service offering instances in the legacy console Requestable services (advanced) Configuring a resize disk option choice Configuring service blueprint parameters Customizing the Cart Checkout page Customizing the Catalog service details page Option Choices available when extending service blueprints Service Catalog options and option choices Working with callouts Tenants and users Associating cost centers to cloud users Creating and managing users in BMC Cloud Lifecycle Management Giving end users more control over services Mapping tenants to network containers Policy management overview Tenants Working with cost centers Tags Creating tag groups and tags Managing blueprint tags Monitoring Enabling resource monitoring for end users Monitoring BMC Cloud Lifecycle Management health with the CLM Self Checker Monitoring BMC Cloud Lifecycle Management service compliance Viewing and customizing dashboard charts on the legacy Dashboards workspace Networking Creating network container blueprints Creating network paths Creating network pod blueprints Overview of pod and container blueprints Scaling an existing network pod PaaS provisioning PaaS provisioning PaaS provisioning for Docker Amazon and VMware Adding the vCenter server to BMC Server Automation Creating product catalog entries for Amazon Web Services Provisioning VMs on Amazon using Quick Start Provisioning VMs on VMware vCenter using Quick Start VMware vCloud instance
Developing	CLM Python SDK Fetching information through RESTful API calls Onboarding existing VMs (checklist) Registering a custom hostname advisor Running syncall to synchronize the index for specific classes Searching and traversing relationships through RESTful API calls Viewing version details
Troubleshooting	Changing the Activity Callback URL Downloading log files for service offering instance failures Flushing entitlement cache Navigating through BMC Cloud Lifecycle Management forms Network issues Retrying provisioning service offering instances Troubleshooting an SOI that is not visible Troubleshooting entitlements Troubleshooting login issues Working with category debug logging
BMC ZipKits for Cloud	IBM Bluemix Infrastructure provider

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BMC Cloud Lifecycle Management 4.6