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Upgrading the products

The BMC Cloud Lifecycle Management installer enables you to upgrade BMC products in your cloud environment. Use the procedure explained in this section to upgrade BMC Cloud Lifecycle Management from 2.1.x or 3.0.x to 3.1.

The installer guides you step-by-step through the upgrade process, including the configuration of dependent products. You can upgrade only one product at a time, based on the best practice upgrade sequence that BMC recommends. Because certain products are dependent on other products, you cannot upgrade all products at the same time.

To upgrade BMC Cloud Lifecycle Management

  1. Download the BMC Cloud Lifecycle Management solution from the EPD site.
  2. Open the Planner folder.
  3. Open the Windows or Linux folder, as appropriate for your environment.
  4. Open the Disk 1 folder.
  5. Launch the BMC Cloud Lifecycle Management installer:
    • For Windows, double-click setup.cmd
    • For Linux, open a console window and execute the setup.sh script
  6. In the lower right corner of the Welcome page, click Next.
  7. Review the license agreement, click I agree to the terms of the license agreement, and then click Next.

  8. On the Installation Prerequisites panel, review all the prerequisites that you must complete before you start the installation, and then click I have read the prerequisites. If you do not want to view the installation prerequisites again during other installations within the same installation session, click Do not display this panel for subsequent installations.

    Warning

    Note

    If you have not completed any of the prerequisites listed on the Installation Prerequisites panel, make sure that you exit the installer and complete the steps first.

    The Installation Preview page appears.

  9. Review the details and then click Install.
     The system verifies that you have the BMC Network Shell (NSH) installed and that you have sufficient space on your current disk to run the installation.
  10. The installer prompts you to install NSH if it does not exist. Click Next.
     The Select Deployment Type panel is displayed, as shown in the following screenshot.
    SelectDeploymentTypePanelforUpgrade.gif
  11. Choose Upgrade to Cloud Lifecycle Management 3.1.00 and click Next.
     All product hosts that you added to your BMC Cloud Lifecycle Management solution by running the 3.0 installer will now be visible. Products that you need to upgraded are displayed with a blue arrow next to the host name.
    HostInformationForUpgrade.gif
  12. Click Next.
     The installer prompts you to provide the operating system credentials to install the BMC BladeLogic Remote System Call Daemon (RSCD) Agent.
  13. Click Next.
     The Host information panel is displayed for confirmation. If the host name or the product that you chose for upgrade is incorrect, click Prev to correct the information.

  14. Click Next.
    The Upgrade Progress panel is displayed, which shows you the overall status of the upgrade progress.

    Success

    Tip

    If you do not see any progress with the status bar, make sure that the product you are upgrading is selected under the Currently Upgrading section on the left navigation pane.

  15. Take a VM snapshot or physical host backup, and database backup as prompted in the installer.
  16. At the prompts, enter the installation inputs for each product from your planning spreadsheet.
  17. If you have additional products that you need to upgrade, skip to step 12 in this procedure. Otherwise, complete the upgrade and exit the installer.

Upgrading products in a High Availability environment

This section explains the steps that you must perform for upgrading product hosts on High Availability servers.

To upgrade the Atrium Core Web registry

After you upgrade the Atrium Core Web Registry using the BMC Cloud Lifecycle Management Installer, perform the following steps to prepare for the HA upgrade:

  1. Using a Web browser, log on to the enterprise AR System server through the Midtier.
  2. From the Object List, search for and open the SHARE:Application_Properties form.
  3. Click Search on the tool bar.
    You should see 4 entries for the Atrium Core Web Registry product. Note the Version values.
  4. Upgrade the primary Atrium Core Web Registry server using the BMC Cloud Lifecycle Management installer.
  5. Open the SHARE:Application_Properties form.
  6. For each Atrium Core Web Registry entry, revert the Version value to the value you noted before the installation.
  7. Copy the Atrium Core Web Registry installer to the secondary Atrium Core Web Registry server.
  8. Start the upgrade process on the Atrium Core Web Registry – Secondary host.

To upgrade BMC Network Automation

After you complete the BMC Network Automation – Primary server installation, perform the following steps:

  1. Make a backup of your filesystem (the BCA-Networks and BCA-Network-Data folders) on both the primary and secondary servers.
  2. Upgrade the primary server.
  3. Failover the BMC Network Automation cluster service to the secondary server.
  4. Upgrade the secondary server.

To upgrade BMC ProactiveNet Performance Management

Warning

Note

Before performing the BMC ProactiveNet Performance Management installation or upgrade, perform a machine and database backup of BMC Server Automation and the file servers.

  1. On Microsoft Windows, install BMC ProactiveNet Performance Management (BMC ProactiveNet) with silent options. For more information, see the "Unattended installation" chapter in the BMC ProactiveNet Installation and Configuration Guide, available from the PDFs topic in the BMC ProactiveNet online technical documentation.
  2. On Linux, install BMC ProactiveNet server by changing the host name to the cluster name. For more information, see the "Installing BMC ProactiveNet in highavailability mode on Linux/Solaris operating systems" chapter in the BMC Proactivenet Installation and Configuration Guide, available from the PDFs topic  in the BMC ProactiveNet online technical documentation.

To upgrade the Cloud Platform Manager

After you complete the Cloud Platform Manager – Primary server installation, perform the following steps from the location where you can access the shared directory, to prepare the Secondary server host for the installation:

  1. Install the Cloud Platform Manager on a shared directory.
  2. Make a backup copy of the BMCCloudLifeCycleManagement folder from the shared directory.
  3. Upgrade the Cloud Platform Manager using the BMC Cloud Lifecycle Management installer.

  4. Create the Quick Start services manually.

    On Microsoft Windows:

    C:\>sc create BMCQuickStart binPath= "\"S:\Program Files\BMC Software\BMCCloudLifeCycleManagement\Platform_Manager\QuickStart\quickstart.exe\" -s \"S:\Program Files\BMC Software\BMCCloudLifeCycleManagement\Platform_Manager\QuickStart\quickstart.conf\"" DisplayName= "BMC Quickstart"

    On Linux:

    ln -s /gfs/bmc/BMCCloudLifecycleManagement/Platform_Manager/QuickStart/sh.script.in /etc/init.d/BMCQuickStart

Where to go from here

  1. When you finish upgrading all the BMC Cloud Lifecycle Management products, verify that the upgrade was successful.
  2. Perform the post-upgrade configuration tasks.

 

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BMC Cloud Lifecycle Management 3.1