Updating existing data
If data is already present in your BMC Remedy ITSM system, you can create jobs to update specific fields (for example: First Name, Last Name, Login ID, and Site Address). You can also use the data wizard to update foundation data (for example: Company Name and Site Name) that cannot be modified in foundation configuration forms.
Click here for more information about using the data wizard to modify data.
Related topics
Spreadsheets required for minimum standard configuration
Dependencies among foundation dataload spreadsheets
Foundation data mapping
Process setup data mapping
Transactional data mapping
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