Exclusions from Data Management
This topic lists areas excluded from the Data Management tool.
Exclusions from data load
The following foundation forms are excluded from bulk load data management:
- CFG:Geography City
- CFG:Geography Country
- CFG:Geography Stat/Province
These foundation geography forms are excluded because BMC Remedy ITSM provides extensive data for all these forms with installation of the applications. To import additional data, import the records directly into these forms using BMC Remedy Data Import. For information about using BMC Remedy Data Import, see the BMC Remedy Data Import help.
Exclusions from the data wizard
Some fields on specified forms are excluded from the data wizard for one of the following reasons:
- The field on the specified form is shorter than the field elsewhere in the application.
- The field on the form is not uniquely identified.
You can manually update any of these fields, as required. If the field is shorter than required, however, you must increase the field length.
The following table lists fields not updated by the data wizard, because the field on the form is shorter than required.
BMC Remedy ITSM fields not updated by the data wizard
Form or forms
Field or fields
The following table lists fields not updated by the data wizard, because the field on the form is not uniquely identified. For example, a person's name is listed on the form, but not the Person ID or Login ID.
Fields that are not uniquely identified
Form or forms
The following exclusions are applicable only if you are a BMC Remedy ITSM on-premise customer who has Service Pack 1 for version 8.1.00 or a newer version of the BMC Remedy ITSM Suite installed:
A person's name