Process setup data mapping
This section lists the mapping of process-setup data from spreadsheets to target forms.
Note
When entering data, be aware that data in one spreadsheet can depend on data that is either entered on another spreadsheet or already loaded in the system. For example, the company field, which is entered on most spreadsheets, must match a company either created in Company.xlsx or already loaded on the system. These dependencies are noted in the instructions in the spreadsheets.
The Dataload spreadsheet dependencies topic has more information about the order in which to load data.
Process setup data mapping for BMC Remedy ITSM
Spreadsheet |
Tab |
Staging form |
Target form or forms |
---|---|---|---|
ProcessSetup- |
APR_LoadApproverLookup |
APR:LoadApproverLookup |
APR:Approver Lookup |
ProcessSetup- |
CHG_LoadTemplate |
CHG:LoadTemplate |
CHG:Template |
ProcessSetup- |
CHG_LoadTemplate |
CHG:LoadTemplate |
CHG:TemplateSPGAssoc |
ProcessSetup- |
CHG_LoadTemplate |
CHG:LoadTemplate |
CHG:Template Associations |
ProcessSetup- |
TMS_LoadAssociation |
TMS:LoadAssociation |
TMS:AssociationTemplate |
ProcessSetup- |
CFG_LoadAssignment |
CFG:LoadAssignment |
CFG:Assignment |
ProcessSetup- |
APR_LoadAlternate |
APR:LoadAlternate |
AP:Alternate |
ProcessSetup- |
HPD_LoadTemplate |
HPD:LoadTemplate |
HPD:Template |
ProcessSetup- |
HPD_LoadTemplate |
HPD:LoadTemplate |
HPD:TemplateSPG Assoc |
ProcessSetup- |
HPD_LoadTemplate |
HPD:LoadTemplate |
HPD:Template Associations |
ProcessSetup- |
CFG_LoadScripts |
CFG:LoadScripts |
CFG:Scripts |
ProcessSetup- |
CFG_LoadGroup |
CFG:LoadGroup |
CFG:Group Event Mapping |
ProcessSetup- |
CFG_LoadDecisionTree |
CFG:LoadDecisionTree |
CFG:Decision Tree |
ProcessSetup- |
CFG_LoadDecision |
CFG:LoadDecision |
CFG:Decision Tree-Branch |
ProcessSetup- |
RQC_LoadSummary |
RQC:LoadSummary |
RQC:SummaryDefinition |
ProcessSetup- |
TMS_LoadTaskGroup |
TMS:LoadTaskGroup |
TMS:TaskGroupTemplate |
ProcessSetup- |
TMS_LoadTaskTemplate |
TMS:LoadTaskTemplate |
TMS:TaskTemplate |
ProcessSetup- |
TMS_LoadAssociation |
TMS:LoadAssociation |
TMS:AssociationTemplate |
ProcessSetup- |
TMS_LoadFlowTemplate |
TMS:LoadFlowTemplate |
TMS:FlowTemplate |
ProcessSetup- |
TMS_LoadAssignment |
TMS:LoadAssignment |
TMS:AssignmentConfiguration |
ProcessSetup- |
TMS_LoadVariableTemplate |
TMS:LoadVariableTemplate |
TMS:VariableTemplate |
ProcessSetup- |
TMS_LoadVariableMapping |
TMS:LoadVariableMapping |
TMS:VariableMapping |
Process setup data mapping for BMC Service Level Management
Process setup data mapping for BMC Knowledge Management
Spreadsheet |
Tab |
Staging form |
Target form or forms |
---|---|---|---|
ProcessSetup- |
RKM_LoadVisibilityGroup |
RKM:LoadVisibilityGrp |
RKM:VisibilityGroupMapping |
Comments
Hi,
There is no document on the description of the columns in the data load spreadsheets, most of the sheets dont provide any description on what values should be populated in those columns, especially the new ones included in UDM. Can we have a section that talks about it. With the details on each column and possible / example values.
Regards,
Giby Varghese
Thanks for the suggestion. I'll look into it and let you know if it can be done at this time. In the meantime, do you have any questions on specific columns or values?
The intent is that field help text is available for every field on a template load form xlsx spreadsheet provided. This help text is obtained in the spreadsheet from the Help Text defined within the load form for a given field.
Hi Ross,
There are some mostly the new ones in UDM which dont have the help text about the columns. for e.g. the SLM_Service_Target_Template
Below is an example.
I would contact support and ask them to provide more details in the area you are having difficulties with (SLM is not my area of expertise otherwise I would help).
Following row is duplicated:
ProcessSetup-
Incident.xlsx
CFG_LoadDecision
TreeBranch
CFG:LoadDecision
TreeBranch
CFG:Decision Tree-Branch
Thanks Krystian, I removed the duplicate.
I've learned from support who referenced the internal KB KA398544 that service targets cannot be imported using UDM at this time. It would be nice, if the documentation would contain a hint to this.
Thank you for your feedback.
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