Remedy IT Service Management Suite 8.1 ... Installing Preparing for installation Preparing your environment to install

Preparing the AR System server to install BMC Atrium Core and other BMC applications

Before installing the BMC Remedy IT Service Management suite, perform the following tasks.

Before you begin

Ensure that you have installed and licensed (or have upgraded to) the required version of BMC Remedy AR System on all servers. Review the most current product compatibility information at http://www.bmc.com/support.
To install the application, make sure you are a member of the Administrator group in the BMC Remedy AR System User form.
To use email notifications, install the BMC Remedy Email Engine. For information about the email engine, see Controlling BMC Remedy AR System through email.

To install BMC Atrium Core

Unknown macro: {multi-excerpt-include}

Last modified by John Stamps on Mar 19, 2013

bmc_remedy_ar_system bmc_atrium_core installation preparation

Comments

Sebastien Lambin

Hello,
It's write at the point 10:
(..)Set the JVM heap size for the Tomcat server.
If you use an existing Tomcat server instance(..)

So, is it not authorized to install midtier on a Weblogic server?

Oct 10, 2013 04:37
1. Hemant Baliwala
  
  Hi Sebastien,
  You can install midtier on a Weblogic server.
  See, Reviewing the compatibility matrix
  Thanks,
  Hemant
  
  Oct 11, 2013 02:38
  1. Sebastien Lambin
    
    Hi Hemant,
    thanks for your reply,
    Effectively, It seems to be compatible, but when we install the Atrium Core, we must have a Tomcat installed (or use the integrated Tomcat) to finish the installation process, musn't we?
    
    Oct 11, 2013 03:58
    
    Hemant Baliwala
    
    Hi Sebastien,
    You are right. You must have a Tomcat installed or use the integrated Tomcat.
    Thanks,
    Hemant
    
    Oct 11, 2013 04:28
Vincenzo Manzi

.

Jul 11, 2014 09:33
1. Hemant Baliwala
  
  Hi Vincenzo,
  Looks like you have deleted your comment. Anything you are looking for?
  Thanks,
  Hemant
  
  Jul 15, 2014 01:15
  1. Vincenzo Manzi
    
    Solved alone, thanks
    
    Jul 21, 2014 09:46

Log in or register to comment.

Preparing your system to install the BMC Remedy AR System server and database

Preparing an application for installation