Preparing for installation
Before you install the product, you should review and understand the entire installation process.
To avoid installation problems, consider installing only one instance of the product on your computer.
The following topics provide information on how to prepare for your installation of BMC Remedy ITSM:
- Installation process overview
- Reviewing the compatibility matrix
- Reviewing the AR System requirements
- Downloading the BMC Remedy IT Service Management Suite installation files
- Downloading service packs
- Preparing your database
- Obtaining BMC Remedy license keys
- Completing the planning spreadsheet
- Preparing your environment to install