Configuring after installation
Perform the following tasks after the system components are installed:
| Topic | Additional information |
|---|---|
| Configuring integration with BMC Remedy Smart Reporting | Perform this task for all deployment use cases. It includes the following procedures:
|
| Forcing user synchronization between BMC HR Case Management and BMC Remedy Smart Reporting | (Optional) Perform this task to synchronize users immediately, but only after you configure BMC Remedy Smart Reporting. |
| Configuring BMC Remedy AR System Server | Perform this task for all deployment use cases. It explains how to change the default request management behavior in BMC MyIT console. |
| Configuring integration with a remote BMC Remedy AR System Server | Perform this task for a deployment with Remedy IT Service Management on separate AR System servers. It descibes how to configure DSO on both BMC Remedy AR System Servers. |
| Synchronizing users between BMC HR Case Management and BMC Remedy ITSM | Perform this task for any deployment use cases, except simple deployment. It describes how to synchronize users between BMC IT Service Management and BMC HR Case Management. |
| Configuring integration with BMC Remedy Single Sign-On | (Optional) Perform this task for any deployment use case to integrate BMC Remedy Sign Sign-On with your system. |
| Verifying the installation | Perform this task to verify that you have installed and configured the system correctly. |
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