Installing

This section provides information about installing the BMC HR Case Management product.

Topic	Additional information
Installation overview	Provides a high-level step-to-step guidance how to install your BMC HR Case Management in a BMC Remedy platform solution.
Preparing for installation	Provides information how to prepare for installation of BMC HR Case Management: Prepare the installation worksheets Download the installation files
Installing BMC HR Case Management	Provides a step-to-step guidance how to install BMC HR Case Management tool in one of two possible ways: Running a desktop installer Installing silently
Configuring after installation	Provides topics that explain how to properly configure your system when the mandatory system components are installed. The following procedures are listed: Configuring BMC Remedy AR System Server Configuring Mid Tier server Configuring integration with BMC Remedy Smart Reporting Forcing users synchronization between BMC HR Case Management and BMC Remedy Smart Reporting Configuring integration with a remote BMC Remedy AR System Server Synchronizing users between BMC HR Case Management and BMC Remedy IT Service Management Configuring integration with BMC Remedy Single Sign-On
Verifying the installation	Provides steps how to verify that your system is properly installed and configured.

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