This documentation supports the 22.1 version of BMC Helix Digital Workplace Basic and BMC Helix Digital Workplace Advanced. Icons distinguish capabilities available only for the Advanced and External license levels. For more information, see License types and features.

Setting up enhanced end user features

Your end users can leverage a range of features configured to serve the business need of their company. As an administrator, you set up advanced end user features such as being able to reopen requests, add other users as collaborators to a request, and the ability to request on behalf of other users.

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