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BMC Decision Support for Server Automation 8.6

FAQs and additional resources

This topic provides information that supplements the BMC Decision Support for Server Automation 8.6.00 documentation. It contains the following sections:

Frequently asked questions

This section provides answers to frequently asked questions (FAQ) about BMC Decision Support for Server Automation.

Where to find information previously provided in a guide or manual

Document title

Found here in

BMC BladeLogic Decision Support for Server Automation
Installation Guide: for Oracle

BMC BladeLogic Decision Support for Server Automation
Installation Guide: for SQL Server

Planning
Installing
Configuring after installation
Upgrading
Troubleshooting 

BMC BladeLogic Decision Support for Server Automation Database Administrator Guide

Administering
Installing 
Troubleshooting  

BMC BladeLogic Decision Support for Server Automation User Guide

Key concepts 
Integrating
Using
Administering 
Configuring after installation
Troubleshooting

BMC BladeLogic Decision Support for Server Automation User Guide: Report Authoring

Using
Key concepts

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

New features (enhancements) and other information in 8.6.00

8.6.00 enhancements

  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open

Known and corrected issues

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Type of technical bulletin

Found here in

Contents of a service pack or patch and instructions particular to it

Other information

Placed in context throughout this space, but listed and linked to in Technical bulletins. You will not have this topic in the first release of the product such as 8.6.00.

Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com, this information is delivered in an "Urgent issues" topic, under  Release notes and notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

Yes, all the content for BMC Decision Support for Server Automation 8.6.00 is in this space.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.


Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

You can find information about supported platforms on BMC Support Central, under Product Availability and Compatibility.

For information about supported BMC Server Automation versions, see BMC Server Automation requirements.

Product versionJava Runtime Environment (JRE) version (shipped with product)Apache Tomcat version for BMC Decision Support for Server Automation ConsoleApache Tomcat version for reports portal (Cognos)Apache HTTP Server (Web Server) versionOpenSSL version
8.6.017 Update 717.0.236.0.352.2.291.0.1l
8.6.007 Update 717.0.236.0.352.2.291.0.1j

For information Inventory templates, see Installing Inventory templates and other scripts.

See Creating ad hoc reports.

To use Report Studio, you must purchase a license for it and then enable it using the instructions that you are given when you purchase the license. To obtain the license, contact BMC Support.

You can edit existing reports using Report Studio. To use Report Studio, you must purchase a license for it and then enable it using the instructions that you are given when you purchase the license. For information about editing reports, see the IBM Cognos Business Intelligence Report Studio Professional Authoring User Guide at PDFs.

See Creating report templates and customizing branding.

See Accessing the portal.

For information about creating report views, see the IBM Cognos Connection User Guide at PDFs.

Additional resources from BMC

The following BMC sites provide information outside of the BMC Decision Support for Server Automation 8.6 documentation that you might find helpful: 

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Last modified by Sulekha Gulati on Apr 09, 2015
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