BMC Helix Innovation Suite architecture
architecture
is a professional development environment that leverages the recommendations of the IT Infrastructure Library (ITIL). Using , nonprogrammers can build powerful business workflow applications.
Companies use applications to track diverse items such as, stock trades, benefits data, inventory assets, spare parts, and order fulfillment.
One of the most common uses of is to automate internal service desks.
For more information about architecture, see AR-System-architecture.
The following diagram shows architecture:
architecture
helps you to build your own applications with the help of different designer consoles, deploy them for the end users of these applications, and manage or configure them.
helps you establish data requirements, expose fields for your user interface, and implement complex powerful business processes.
For more information about architecture, see Digital Service application architecture in documentation.
The following diagram shows architecture:
BMC has consolidated all Service Management products on a single application environment that combines capabilities of and . This allows you to simplify your deployment architecture significantly and considerably reduce operational costs.
provides:
- A shared database between and .
- A common Foundation data for applications that run on the .
- Ability to interoperate between development tools. For example, you can call a process, defined by using in . The process is called by triggering a filter written in .
The following diagram shows architecture:
architecture consists of the following components:
Component | Description |
---|---|
Shared database | A common database for, , and . |
Shared Foundation data | A common Foundation data for applications. |
core services | The core services add functionality such as approval process, assignment process to the environment. The core services include:
|
core services | core services supports the enterprise applications. The core services include:
|
is an integrated development environment (IDE) for applications. It provides all the application development functions of the previous Administrator tool with a modern, powerful, easy-to-use interface. | |
is a graphical user interface used to develop and tailor applications or libraries. You can use the designer tabs in to create views, records, and business logic for an application or a library. | |
applications | A application consists of forms, workflow, and related objects that are built by using . The following Remedy applications are available on : |
applications | application consists of records, processes, and related objects that are built by using . The following applications are available with : |
custom applications | Custom applications built by using . |
custom applications | Custom applications built by using . For example: |
BMC Helix Lines of Business | Content packages and configurations to create solutions for your lines of business by using existing capabilities supported in BMC Helix Digital Workplace and BMC Helix Business Workflows. For example: |