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BMC Helix Innovation Suite architecture


BMC has consolidated all Service Management products on one single application environment that combines capabilities of  and . 

is a single-tenant common environment for  and  applications. 


 architecture

is a professional development environment that leverages the recommendations of the IT Infrastructure Library (ITIL). Using , nonprogrammers can build powerful business workflow applications.

Companies use  applications to track diverse items such as, stock trades, benefits data, inventory assets, spare parts, and order fulfillment.

One of the most common uses of is to automate internal service desks.

For more information about  architecture, see AR-System-architecture.

The following diagram shows  architecture:

AR System architecture.png

 architecture

 helps you to build your own applications with the help of different designer consoles, deploy them for the end users of these applications, and manage or configure them. 

 helps you establish data requirements, expose fields for your user interface, and implement complex powerful business processes.  

For more information about  architecture, see Digital Service application architecture in  documentation. 

The following diagram shows  architecture:

BMC Helix Innovation Studio architecture.png

BMC has consolidated all Service Management products on a single application environment that combines capabilities of  and . This allows you to simplify your deployment architecture significantly and considerably reduce operational costs. 

provides:

  • A shared database between  and .
  • A common Foundation data for applications that run on the . 
  • Ability to interoperate between development tools. For example, you can call a process, defined by using  in . The process is called by triggering a filter written in .

The following diagram shows  architecture:

Architecture-diagram.png


 architecture consists of the following components:

Component

Description

Shared database

A common database for, , and .

Shared Foundation data

A common Foundation data for applications.

 core services

The core  services add functionality such as approval process, assignment process to the environment. The core services include:

  • Plug-in server

core services

core services supports the enterprise applications. The core services include:

  • Standard based interfaces, including HTTP/REST
  • Powerful built-in services and custom services
  • Configurable definition based objects
  • Built-in extensible types
  • Process orchestration engine

 is an integrated development environment (IDE) for  applications. It provides all the application development functions of the previous Administrator tool with a modern, powerful, easy-to-use interface.

 is a graphical user interface used to develop and tailor applications or libraries. You can use the designer tabs in  to create views, records, and business logic for an application or a library.

 applications

 applications

 application consists of records, processes, and related objects that are built by using . The following  applications are available with :

 custom applications

Custom applications built by using .

custom applications

Custom applications built by using . For example:

BMC Helix Lines of Business 

Content packages and configurations to create solutions for your lines of business by using existing capabilities supported in BMC Helix Digital Workplace and BMC Helix Business Workflows. For example:


 

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