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Troubleshooting service prediction issues
While configuring service prediction, you may encounter errors. Use the following information to resolve issues:
Issue symptom
Scope
Resolution
Training data generation fails due to Autonomous Digital Enterprise(ADE) connection failure.
Multiple users face this issue.
Reactivate the ITSM service in ADE.
Training data generation fails.
Multiple users face this issue.
Ensure that enough incidents are available that meet the qualification criteria for training data generation.
