Administering
As an administrator, you can use the information in this table to manage and maintain BMC Helix ITSM after it is installed, and to ensure that it is available to end users.
Configuring
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Configuring accent-insensitive search for a fieldConfiguring assignmentsConfiguring cost centersConfiguring date and time formatsConfiguring file attachmentsConfiguring flashboardsConfiguring templates
Managing data
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Access control for ticket dataCreating and modifying People data
Setting up
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Enabling accessibility in BMC Helix ITSMTip: For faster searching, add an asterisk to the end of your partial query. Example: cert*