25.2 enhancements and patches
Review BMC Helix ITSM: Knowledge Management 25.2 enhancements for features that will benefit your organization and understand changes that might impact your users.
Version | SaaS | On premises | Fixed issues | Updates and enhancements |
|---|---|---|---|---|
| 25.2.02 | ✅️ | Known-and-corrected-issues | Updates in BMC Helix ITSM | |
| 25.2.01 | ✅️ | ✅️ | Known-and-corrected-issues | Updates in BMC Helix ITSM |
| 25.2.00 | ✅️ | Known-and-corrected-issues | Updates in BMC Helix ITSM |
BMC applies upgrades as described in the BMC Helix Upgrade policy. BMC applies upgrades and patches during Maintenance windows.
(On premises only) Downloading and installing the patch
Downloading from EPD | See Downloading the installation files in BMC Helix Service Management Deployment documentation. |
|---|---|
Patch installation | See Upgrading BMC Helix IT Service Management to 25.1.01 in BMC Helix Service Management Deployment documentation. |
25.2.02
There are no new features or updates in BMC Helix ITSM: Knowledge Management version 25.2.02.
25.2.01
There are no new features or updates in BMC Helix ITSM: Knowledge Management version 25.2.01.
25.2.00
There are no new features or updates in BMC Helix ITSM: Knowledge Management version 25.2.00.