This documentation supports the 22.1 version of BMC Helix ITSM: Knowledge Management.To view an earlier version, select the version from the Product version menu.

22.1 enhancements and patches

Review BMC Helix ITSM: Knowledge Management 22.1 enhancements for features that will benefit your organization and understand changes that might impact your users. 


Version

SaaS

On premises

Fixed issues

Updates and enhancements

22.1.07

✅️


None

22.1.06

✅️

✅️

None

22.1.05

✅️


None

22.1.04

✅️


None

22.1.03

✅️


None

22.1.02

✅️


None

22.1.01

✅️


22.1

✅️


SaaS application patching

BMC applies patches during Maintenance windows. 

Related topics

Known-and-corrected-issues

Release-notes-and-notices


On premises only) Downloading and installing the patch

Downloading from EPD

See Downloading the installation files in BMC Helix Service Management Deployment documentation.

Patch installation

See Upgrading BMC Helix IT Service Management to 22.1.06 in BMC Helix Service Management Deployment documentation.


BMC Helix ITSM: Knowledge Management enhancements

BMC Helix ITSM: Knowledge Management 22.1 is a part of the BMC Helix ITSM 22.1 release. For more information, see BMC Helix ITSM 22.1 enhancements and patches.


 

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