25.3 enhancement and patches
BMC applies upgrades as described in theBMC Helix Upgrade policy. BMC applies upgrades and patches during Maintenance windows.
25.3.00
Investigate issues by using the Proactive Problem Management Advanced Analytics dashboard
As a problem coordinator, use the Proactive Problem Management Advanced Analytics dashboard to quickly identify incident trends and resolution patterns for every Proactive problem management job. Filters and visual metrics provide actionable insights about incident patterns and their volume, helping you investigate and resolve problems more efficiently.
For more details, see Tracking ITSM Insights usage in BMC Helix Dashboards.
What else changed in this release
The following table lists the changes in the product behavior in version 25.3.00:
Update | Product behavior in versions earlier than 25.3.00 | Product behavior in version 25.3.00 |
|---|---|---|
| Unified log format across services boosts event correlation | Variations in log entry formats, particularly in timestamps and time zone offsets, were a challenge in SaaS environments. It was hard for central logging solution to support logging across all tenants and applications. | A unified log format across multiple services in a distributed environment significantly enhancing the ability to quickly correlate and analyze sequences of events. For more details, see Configuring logs. |