Phased rollout This version of the software is currently available only to early adopter SaaS customers as the first step in our phased rollout.

21.02.01: Patch 1


Review the fixes and update in this patch in BMC Helix ITSM Insights 21.02.01 that might impact your users.


Defect fixes

The BMC Helix ITSM Insights 21.02.01: Patch 1 includes the defect fixes for BMC Helix ITSM Insights functionality. For information on defects fixed in this patch, see Known-and-corrected-issues.

Applying the patch for BMC Helix ITSM subscribers

If you are a BMC Helix ITSM subscriber and want to apply the patch, you must request for an upgrade. For more information, see BMC Helix Upgrade policy in the BMC Helix Subscriber Information documentation.

 

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