25.4 enhancement and patches
BMC Helix applies upgrades as described in theBMC Helix Upgrade policy. BMC Helix applies upgrades and patches during Maintenance windows.
25.4.01
There are no new features or enhancements in this release.
25.4.00
BMC Helix ITSM: Asset Management enhancements
(Controlled availability customers only) Reduce manual efforts to identify missing or invalid CI details by creating data monitoring rules
Create a regular schedule of data monitoring rules in the Automated Asset Assignment console by using filtering criteria to detect inconsistent or incomplete CIs in asset management.
When a data monitoring rule is run, incorrect or invalid CIs due to manual entry errors, incomplete integration details, or a lack of consistent validation are listed. You can then investigate them further to correct them. Running data monitoring rules regularly helps reduce manual efforts, and you can check for missing or invalid CIs to maintain the health of the asset database.
When BMC HelixGPT is enabled for your organization, you can get insights about a monitoring rule, such as the results of the selected rule. BMC HelixGPT also provides a resolution recommendation to fix the issue by adding or rectifying the missing CI attributes.
For more details, see Configuring data monitoring rules to detect incomplete or inconsistent CI details.
Apply complex expressions in Asset Console to analyze data
Use advanced filtering on a record grid to apply complex expressions at runtime. Advanced filtering helps you in analyzing large datasets and locating the most relevant information.
Learn more about configuring the advanced filters in Enabling and configuring Asset console and using them in Accessing and navigating Asset Console.
When you install or upgrade to the 25.4.00 version, advanced filtering is enabled and available by default. If you customized your views in earlier versions and want to use advanced filtering after you upgrade, you must manually enable advanced filtering.
Learn more in Enabling advanced filters in Asset Console and Shared Ticket Console.
What else changed in this release
Update | Product behavior in versions earlier than 25.4.00 | Product behavior in version 25.4.00 |
|---|---|---|
| Update asset attributes in bulk | You could update a single asset to the In Inventory status. | You can update multiple assets to the In Inventory status in bulk. For more information, see Performing bulk updates. |
| View the service models with CIs in Asset Console. | In Asset Console, while viewing assets, you could view only Business Service models, even when CIs were associated with other service types, such as Business Applications or Technical Services. | In Asset Console, you can view CIs listed under their respective service models, Business Services, Business Applications, or Technical Services. For more information, see Exploring asset relationships. |