User interface overview

Asset Console

Asset Console is the primary interface for performing all tasks in BMC Helix ITSM: Asset Management. You can watch the following video for a quick tour of Asset Console:

Watch the YouTube Video for a quick tour of the Asset console

The following image shows different functionalities available in the Asset console:

Functions in Asset Console

As an asset management user, you can perform the following actions on Asset Console:  

• Filter items—By filtering and sorting the list, locate items that match your criteria.
• Sort multiple columns—Sort a single column or sort multiple columns at once.
• Manage visible columns—Select the columns that you want to see in the console and hide the other columns that are irrelevant to you.
• Use Preset filter—Use the out-of-the-box preset filters to filter items quickly, or you can also add a preset filter based on your requirements.
• Use custom view presets—Apply a list of filters to the console and save it as a custom preset. You can share the custom view preset with other users, or use custom presets shared by other users with you.

Asset Console saves the following user preferences and applies them when you log in again after you log off:

• Applied filters
• Column preferences like column width, position, and visible columns
• Sorting preferences

For more details about Asset Console functions, see Accessing and navigating the Asset console.