25.4 enhancement and patches
BMC Helix applies upgrades as described in theBMC Helix Upgrade policy. BMC Helix applies upgrades and patches during Maintenance windows.
25.4.00
BMC Helix ITSM: Asset Management enhancements
(Controlled availability customers only) Reduce manual efforts to identify missing or invalid CI details by creating data monitoring rules
Create data monitoring rules in the new Data Monitor console to find inconsistent or incomplete configuration items (CIs) in your asset database. Running the data monitoring rules on a regular schedule ensures that your database remains accurate and healthy.
The generative AI capabilities of BMC HelixGPT can also be leveraged to get insights into the data monitoring rules. When enabled, BMC HelixGPT can analyze the inconsistent or incomplete CIs, and provide suggestions to resolve them.
For more details, see Configuring data monitoring rules to detect incomplete or inconsistent CI details.
What else changed in this release
Update | Product behavior in versions earlier than 25.4.00 | Product behavior in version 25.4.00 |
|---|---|---|
| Update asset attributes in bulk | You could update a single asset to the In Inventory status. | You can update multiple assets to the In Inventory status in bulk. For more information, see Performing bulk updates. |
| View the service models with CIs in Asset Console. | In Asset Console, while viewing assets, you could view only Business Service models, even when CIs were associated with other service types, such as Business Applications or Technical Services. | In Asset Console, you can view CIs listed under their respective service models, Business Services, Business Applications, or Technical Services. For more information, see Exploring asset relationships. |