BMC Helix ITSM: Asset Management 25.4

BMC Helix ITSM: Asset Management enables asset managers to track and manage the entire lifecycle of assets. It includes procurement, enterprise configuration items (CIs), contracts, financial costs, and software licenses. BMC Helix ITSM: Asset Management integrates with other BMC Helix applications and offers flexibility to support customized business processes.


Release notes and notices Updated 17 Oct 2025

Learn what’s new or changed for BMC Helix ITSM: Asset Management version 25.4, including new features, urgent issues, documentation updates, and fixes or patches. 

Date

Summary

Reference

October 17, 2025

Update available in 25.4:

  • (Controlled availability customers only) Reduce manual efforts to identify missing or invalid CI details by creating data monitoring rules

  • Update asset attributes in bulk

  • View the service models with CIs in Asset Console

25.4 enhancement and patches

Managing assets and CIs

As an end user, access and navigate the interface, and work with CIs.

Managing contracts

As an end user, access and navigate the interface, and work with contracts.

Managing software licenses

As an end user, access and navigate the interface, and work with software licenses.

Managing purchase requisitions

As an end user, access and navigate the interface, and work with purchase requisitions.

Tracking costs and charge-backs

As an end user, access and navigate the interface, and work with costs and charge-backs.

Using reports and flashboards

As an end user, access and navigate the interface, and work with reports and flashboards.

Planning

As an administrator, plan the roles and permission groups for your company.

Setting up and going live

As an administrator, set up BMC Helix ITSM: Asset Management for your company.

Administering

As an administrator, configure application preferences for BMC Helix ITSM: Asset Management.

Integrating

As an administrator, set up integrations with other BMC products or third-party software.

Developing

As a developer, configure Web Services and develop integrations.

Troubleshooting

Resolve common issues or errors, review logs, or contact Support.
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PDFs and videos

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FAQ

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Related documentation

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BMC Helix ITSM: Asset Management 25.4