25.2 enhancement and patches
BMC applies upgrades as described in theBMC Helix Upgrade policy. BMC applies upgrades and patches during Maintenance windows.
25.2.01
There are no new features or enhancements in this release.
25.2.00
BMC Helix ITSM: Asset Management enhancements
Filter configuration items in Asset Console quickly based on keywords
As an asset manager, you can filter and view Configuration item (CI) records in Asset Console based on preconfigured fields, such as CI name, Product name, and Description, without having to apply multiple filters, saving time and manual effort to take on other critical issues. Based on your organization's specific requirements, customize and filter other fields as well. You can also share the Keywords filter as a preset with other users to perform a similar analysis, reducing time and effort.
For more details, see Accessing and navigating Asset console.
Automatically assign attribute values to assets to reduce manual efforts
As an asset administrator, create automation rules to automatically assign attributes and their values to your organization's newly created assets. Because you do not have to manually perform the association for multiple assets, this feature saves you time and increases efficiency.
For more details, see Assigning any attributes to assets automatically
Manage contracts from a single, intuitive Contract console
Use the BMC Helix Innovation Studio-based Contract console for an intuitive experience for managing contracts. The Contract console provides rich filtering and sorting capabilities that help you search contracts quickly.
You can perform various actions on the contacts from a single interface. For example, edit contracts, view a contract's related contracts and CIs, and export search results to a .csv file.
Learn more about the Contract console in Accessing and navigating the Contract console.
Progressive Web Application (PWA) screens for contract management
The support for Progressive Web App (PWA) screens has been extended to contract management to offer a customizable, dynamic, modern UX that exactly fits your needs.
PWA screens are already available for changes, releases, work orders, incidents, assets, broadcasts, problem investigations, and tasks. With contract management also available in PWA screens, you can enjoy a seamless experience across different BMC Helix ITSM application modules. For more information about PWA screens, see Progressive Web Application (PWA) screens.
Learn more about enabling PWA screens and managing contracts in Enabling Progressive Web Application screens and Managing Contracts.
