This documentation supports the 21.3 version of BMC Helix ITSM: Asset Management. To view an earlier version, select the version from the Product version menu.

The contract lifecycle

You can use the contract status and status reasons to track the contract throughout its life.

A status can have one of the following status values:

  • Draft — Before the contract start date, the contract has a draft status. You can reset a cancelled contract to draft status.
  • Executed — At the contract start date, the contract status becomes executed.
  • Historical — When an executed contract expires or is canceled, its status is set to historical.
  • Delete — Use this status to flag contract records for deletion.

Status reason provides additional information, as listed in the following table:

Contract status reasons



 

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