Agentic AI capabilities in BMC Helix CMDB
CMDB Governor is a set of features designed to provide data governance, consisting of features such as Data Monitor. Data Monitor identifies data quality issues by evaluating CIs against defined rules. After Data Monitor identifies the affected CIs, CMDB Data Quality Agent analyzes the results and provides actionable insights. The insights help you understand the issue, identify possible root causes, and determine the appropriate corrective actions. You can review the recommendations and update the data manually, or enable automated updates to apply fixes based on the confidence criteria.
AI agents in BMC Helix CMDB
The following table lists the BMC HelixGPT AI Agents that are used in BMC Helix CMDB:
| AI agent name | User roles | Capabilities | References |
|---|---|---|---|
| CMDB Data Quality Agent | Asset Automation Admin (Persona) | Identifies and analyzes data quality issues in CIs, provides root cause analysis (RCA), and recommends updates for missing or incorrect attribute values. Supports manual review and application of recommended changes. | Maintaining BMC Helix CMDB data quality by using Data Monitor |
| CMDB Data Quality Recommendation Agent | Asset Automation Admin (Persona) | Automatically applies recommended updates to CIs to correct missing or incorrect attribute values when automated data fix is enabled. Does not generate root cause analysis (RCA). | Maintaining BMC Helix CMDB data quality by using Data Monitor |
Related topics
Configuring Data monitoring rules by using CMDB Governor to detect quality issues