20.02.02: Patch 2 for version 20.02
Defect fixes
This patch includes fixes for some customer defects. For more information about the defects fixed in this patch, see Known-and-corrected-issues.
Downloading and applying the patch for on-premises deployment
To download and apply the Remedy Platform package for this patch, seeApplying the patchin the Remedy Deployment online documentation.
Applying the patch for BMC Helix ITSM subscribers
If you are a BMC Helix ITSM subscriber and want to apply the patch, you must request for an upgrade. For more information, seeBMC Helix Upgrade policy in the BMC Helix Subscriber Information documentation.
What else changed in this release
For a list of objects modified or added in BMC CMDB, see theList of modified objects in the Remedy Deployment online documentation.
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