FSM Gateway File Navigation
After completing the InstallShield wizard, the BMC Helix FSM Gateway package is available in C:\Program Files (x86)\BMC Helix FSM (assuming the default installation path was used). The following section describes the purpose of each folder within this directory.
BMC Helix FSM Directory
DeploymentThe deployment folder tells the FSM Gateway how to authenticate users, what applets the FSM Gateway should displayed and for which type of device, and how to preconfigure settings on the FSM client. The initial FSM Gateway install includes three deployment folders: AndroidiOS-Phone, AndroidiOS-Tablet, and Windows. Additional deployment folders can be added for various device types or user groups. Each deployment folder can be managed by configuring the _permissions.xml file. To deploy an applet, place the applet .cxml file within a deployment folder. Each deployment folder contains it's own _preferences.xml file which allows for additional client control and configuration.
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DocumentationThe Documentation folder contains reference materials related to the current version of the FSM Gateway. This includes the software license agreement and the release notes detailing new features, improvements, and known issues. |  |
ServerThe Server directory acts as the central repository for the gateway’s operational logic. It contains all necessary executables, library dependencies, and configuration triggers required to maintain service stability and facilitate data communication between FSM and integrated Remedy environments. Because this folder contains the compiled logic of the gateway, its contents must remain unaltered. Modifying these files can lead to service instability or unexpected behavior during data processing. |  |
