25.3 enhancements and patches
Review the Live Chat 25.3.00 enhancements and patches for features that will benefit your organization and to understand changes that might impact your users.
| Version | Saas | On-premises | Fixed issues | Updates and enhancements |
|---|---|---|---|---|
| 25.3.00 | ✅️ | Known and corrected issues | 25.3 enhancements |
BMC Software applies upgrades as described in BMC Helix Upgrade policy. BMC applies upgrades and patches during BMC Helix Upgrade policy.
(On premises only) Downloading and installing the patch
Downloading from EPD | Downloading the installation files in BMC Helix Service Management Deployment documentation. |
Patch installation | Installing in BMC Helix Service Management Deployment documentation. |
25.3 enhancements
What else changed in this release
The following table lists the changes in the product behavior:
| Update | Product behavior in versions earlier than 25.3.00 | Product behavior in version 25.3.00 |
|---|---|---|
| HelixGPT Manager is rebranded to HelixGPT Agent Studio | HelixGPT Manager, the console that helps administrators to navigate and manage agentic AI capabilities across applications, is rebranded to HelixGPT Agent Studio. |
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