This documentation supports the 22.1 version of BMC Helix Digital Workplace Basic and BMC Helix Digital Workplace Advanced. Icons distinguish capabilities available only for the Advanced and External license levels. For more information, see License-types-and-features.

Key concepts

Before you proceed, you should understand some of the basics and key offerings of the product. This section gives you an overview of different aspects of the product that let you better leverage its functionalities.

Related topics

Use-cases

Getting-started

Action

Reference

Learn how a service request is processed from start to end.

Learn how to set up broadcasts to ensure that your users receive urgent alerts and important information on time.

Learn about populating your catalog by using other BMC application and by building your own catalog.

Learn the basics about subtenants.

Learn how different search options assist end users in their day to day activities.

Learn about how the catalog services are charged.

Learn about providing an app store experience to your end users for requesting services through the catalog.

Learn about the supported notification types and how they work.

Learn about providing services to users outside of your organization and managing their access to services.

Learn about distributing various catalog items among different users.

Learn about associating users with services, bundles, and banners.

 

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